Terms of service

Terms & Conditions

Welcome to Flamess. These Terms & Conditions govern your use of our website flamess.in and the purchase of products from our store. By accessing or using our website, you agree to be bound by these terms.

1. General

  • Flamess is an online fashion and streetwear brand operating in India.

  • By using this website, you confirm that you are at least 18 years old or accessing the site under parental supervision.

  • We reserve the right to update or change these Terms & Conditions at any time without prior notice.

2. Products & Pricing

  • All products listed on Flamess are subject to availability.

  • We reserve the right to limit the quantities of any products or services that we offer.

  • Prices are subject to change without notice.

  • Product images are for representation purposes only. Actual product color and fit may vary slightly due to lighting, screen resolution, and manufacturing variations.

3. Orders & Payments

  • Once an order is placed, it cannot be modified or cancelled after processing.

  • Flamess reserves the right to refuse or cancel any order due to suspected fraud, incorrect pricing, or stock unavailability.

  • All payments are processed through secure payment gateways. We do not store your card or payment details.

4. Shipping & Delivery

  • We offer delivery across India.

  • Estimated delivery timelines are provided at checkout and may vary due to location, courier delays, or unforeseen circumstances.

  • Flamess is not responsible for delays caused by courier partners or external factors.

5. Returns, Exchanges & Refunds

  • Returns or exchanges are accepted only if the product is defective, damaged, or incorrect.

  • Products must be unused, unwashed, and in original packaging with tags intact.

  • Requests must be raised within the specified return window mentioned on our Returns Policy page.

  • Refunds (if applicable) will be processed to the original payment method within the standard processing time.

6. Intellectual Property

  • All content on this website, including logos, designs, images, text, graphics, and artwork, is the property of Flamess.

  • Any unauthorized use, reproduction, or distribution of our content is strictly prohibited.

7. User Conduct

You agree not to:

  • Use the website for any unlawful purpose

  • Violate any applicable laws or regulations

  • Attempt to gain unauthorized access to our systems

  • Upload or transmit viruses, malware, or harmful code

8. Limitation of Liability

  • Flamess shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • Our liability is limited to the maximum extent permitted by law.

9. Privacy

  • Your use of the website is also governed by our Privacy Policy.

  • We are committed to protecting your personal information and data.

10. Governing Law

  • These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

  • Any disputes shall be subject to the exclusive jurisdiction of the courts of India.

11. Contact Information

For any questions regarding these Terms & Conditions, please contact us at:

Email: support@flamess.in

Last updated: January 2026